Customer Service Was Sad – Review of Excalibur Hotel & Casino, Las Vegas, NV

Check in front desk – sad/cold
Being locked out of room after extending for another day. I went out to grab dinner at Italian restaurant in hotel, went back to room, was locked out. Went to front desk had to wait about 10 minutes without a line, got key, no apologies, no inconvenience love, only the zombie like front desk agent – Finally back in room and food is cold! No microwave!
Long Lines for coffee, breakfast and lunch.

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